Employee Experience

What is your organization's persona?

There are two kinds of organizations: those who understand their employees are human and those who believe perfection can exist.

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“You cannot ask employees to swing for the fences if they fear that a strike will get them benched.” - unboXt

Companies ask a lot out of their employees - be motivated, be committed, be curious, be dependable, be punctual, be adaptable, be positive, and take responsibility for actions. Although sometimes I wonder if all these are achievable. I ask, “is the intent to motivate and give employees direction, similar to a vision statement, or is the expectation that each employee attains each attribute, unwaveringly?”

Through countless hours of interviews and surveys with hundreds of employers, unboXt categorizes two types of organizations - The Perfectionist and The Pragmatist.

The Perfectionist aspires to be just as the name implies, perfect. These organizations desire flawlessness and machine-like precision. Often setting tremendously high grades of performance and can be inordinately critical with evaluations. Perfectionist companies will probably be quick to adopt robots, perhaps, they are already being managed by one...Just kidding about the robot part. :)

Note: There is a huge opportunity to be rewarded within Perfectionist Organizations. In fact, the learning curve at these organizations are typically steep. The downside that leaders should keep in mind is most employees may be intimidated to try new things out of fear of being reprimanded or replaced.

The Pragmatist organization strives for excellence, but still understands AND accepts the reality, human beings can be many things at the same time. We have good days and some less than optimal, but a good manager manages through. Great managers inspire trust through being transparent with their expectations, but also empathetic to their employees challenges (inside & outside of work). This is not the same as coddling or sacrificing results.

Note: Pragmatist organizations typically prioritize employee health and well-being. This does not mean they do not expect employees to be engaged and to strive for excellence. Leadership in these types of organizations should be wary of employees who do what is expected and nothing more. Often employees are not rewarded for going beyond the call of duty, which causes them to do just enough.

Distrust can often creep into companies that set unrealistic goals for their employees. Especially if employees do not feel supported. Truth be told, organizations are not ALWAYS motivated, committed, curious, dependable, punctual, adaptable and quick to take responsibility for actions. How does unboXt know? Because they are still primarily made up of humans. :)

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